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Company Culture

Viking has more than 200 employees in Minnesota and Arizona. Our Senior Management team averages more than 20 years of experience within the financial industry, and our Team Managers and Company Trainers provide an encouraging team environment. And though we’re a growing company, we maintain a family-like atmosphere where business casual attire provides a comfortable office setting.

Our vision is to distinguish ourselves as the leader in providing high-quality financial recovery services, and to be recognized for our ability to offer experienced and innovative solutions in the most challenging and complex situations.

Mission Statement

Viking has established an outstanding reputation for quality services. It is our mission to continue to be a results-oriented company that strives to provide return and service for our clients. We accomplish this by:

  • Placing high value on integrity; realizing that our reputation is built over time by handling ourselves in an honest and trustworthy manner.
  • Providing a stable and enjoyable work environment with wages and benefits above that of our industry competitors in order to attract and retain superior individuals; realizing that our employees are not only our major asset – they are our only asset.
  • Preserving the dignity of the debtor by providing financial solutions to their delinquency; realizing that there is a direct correlation to solutions provided and dollars recovered.
  • Striving for 100% satisfaction for our clients at all stages of the recovery process; realizing that our clients are the reason why we are in business.

 

Core Values

Client Focus

Exceed customer expectations with value and service; build partnerships and solidify long-term client satisfaction through the highest level of customer care with ongoing, effective and efficient communication.

Commitment to Excellence

Ensure that our clients recover the maximum dollar amount available with every pursuit and in the most efficient and cost effective manner.

Competitive Advantage

Enable our clients to stay ahead of their competitors by providing a full range of cost effective financial solutions, consistent results, and customer care.

Communication

Provide an interactive environment where people can excel based on shared values, open communication, and shared learning; encourage open exchange of ideas, listening and understanding other perspectives.

Strong Leadership

Strive to support and celebrate our employees and their accomplishments, and build upon each employee’s personal and business experience, skills and knowledge to further their careers, as well as continuously exceed client expectations.

Teamwork

Foster an environment where there is collaboration, mutual accountability, exchange of ideas, and where earned trust and respect are maintained.

Integrity

Consistently demonstrate principled and ethical judgment, and practice the highest standards of conduct.

Performance

Develop goals and action plans that deliver superior results, and continually strive for personal and professional development.

 

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